At ChicStyle Haven, we take pride in delivering your carefully curated fashion selections with efficiency and care. Our team processes orders within 1-2 business days, ensuring your wardrobe essentials—from versatile tops to statement outerwear and tailored bottoms—are prepared for shipment promptly. We partner with trusted carriers to provide reliable delivery services worldwide, prioritizing both speed and package integrity.

Order processing typically takes 1-2 business days (excluding weekends and holidays). Delivery times vary based on your location and selected shipping method. Domestic shipments generally arrive within 5-7 business days after dispatch, while international deliveries may require 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

All costs are calculated at checkout based on your cart total and destination. Expedited shipping options may be available during checkout for time-sensitive deliveries.

We currently ship to most countries across North America, Europe, Asia, and Oceania. Some remote locations or regions with customs restrictions may be excluded. During checkout, our system will automatically verify your address eligibility. For specific inquiries about service availability to your country, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information and estimated delivery window
- Direct links to monitor your package's progress

Tracking typically updates within 24-48 hours after dispatch. If you encounter any issues accessing your tracking information, our customer service team can provide real-time updates.

While we strive for seamless deliveries, occasional delays may occur due to customs inspections, weather events, or carrier logistical challenges. If your shipment exceeds the estimated delivery window by more than 5 business days or shows no tracking updates for 7+ days, please contact us immediately at [email protected] with your order number. We'll collaborate with our shipping partners to resolve the issue promptly, including replacement or refund options when necessary.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and are not included in your order total or shipping costs. We recommend contacting your customs office for specific duty rates before ordering, as these charges vary significantly by destination and product category. Unfortunately, we cannot predict or reimburse these third-party fees.