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RETURN POLICY
Return & Refund Policy | Stylefitk

Return & Refund Policy

Cancellation

You may cancel your order at any time before it has been shipped. To cancel an order, please contact our customer service team as soon as possible. Once your cancellation request is processed, we will issue a full refund to your original payment method. Please note that if your order has already entered the shipping process, cancellation may no longer be possible, and you will need to follow our standard return procedure after receiving the item.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You must also provide proof of purchase, such as the original receipt or order confirmation email. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Items returned without an RMA number may experience processing delays or may not be eligible for refund. Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Refunds

Upon approval of your return, we will process your refund within 3-5 business days. The refund will be issued to your original payment method. Please note that depending on your financial institution, it may take an additional 5-10 business days for the refund to appear in your account. Shipping fees are non-refundable except in cases where the return is due to our error.

If you received a gift that you wish to return, we will issue a refund in the form of store credit to the original purchaser. The refund amount will be based on the original purchase price of the item.

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company, as processing times may vary. If you've confirmed with your financial institution that the refund has not been processed, please contact us with your order details, including the date of purchase, order number, and the amount you expect to be refunded. We will investigate the matter and provide you with an update within 3 business days.

Contact Us

If you have any questions about our Return & Refund Policy, please don't hesitate to contact us:

Company Name: Stylefitk

Address: 428 Lightning Point Drive, Memphis, Tennessee

E-Mail: [email protected]

Phone: +1901-849-0650

Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM Central Time, excluding major holidays.

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